Terms and Conditions – Zippy-Bikes (UK)
Welcome to Zippy-Bikes! Please read these Terms and Conditions carefully before using our website or making a purchase.
1. General
By using our website or placing an order, you agree to be bound by these Terms and Conditions, in accordance with UK consumer law.
2. Products & Pricing
All prices are listed in GBP and include VAT where applicable. Accessories such as baskets or phone holders are not sold with the e-bikes. We only sell the e-bike itself. We aim to ensure all product details and prices are accurate, but errors may occasionally occur. In such cases, we reserve the right to correct errors and revise your order accordingly, with notice.
3. Orders & Payment
Orders are subject to availability. Payments are processed securely at the time of order. Once confirmed, you will receive an order confirmation via email. Currently all orders are processed using Monzo banking and only accepting transactions through this method online. (
4. Delivery
Our standard delivery time is typically 3-5 business days. However, under certain circumstances—such as extreme weather or stock delays—delivery may take up to 30 calendar days. If this happens, we will email you at the end of this period with an update on your order's status.
5. Warranty & Faulty Items
If your item arrives faulty or develops a fault within a reasonable period, please contact the manufacturer and follow the due procedure with them for any problems, as per your statutory rights.
6. Liability
Zippy-Bikes shall not be liable for any indirect or consequential losses arising from the use of our products or services. Our total liability shall not exceed the purchase price of the item.
7. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
Contact Us
For any questions, please email us at: